Travel the World - Luxury Tours FAQ

1.Can I be contacted by friends and family?

This will depend on the destination you are travelling to. In Tauck’s documentation, there is a page providing contact details of the various hotels/ships that can be left with family and friends. Back to top

2.Can we hire a suit for the formal nights?

No, unfortunately we are unable to provide this service. You will need to bring your formal attire with you. Back to top

3.Can we send mail/post cards from the hotel/ship?

Yes, you can post mail and postcards. Guest should be able to purchase stamps from the Front Desk of the hotel - please make enquiries at your convenience. Staff members can provide assistance with the mail procedures and will be able to make arrangements for postage on most of our ships while they are in port. Please note that all mail from the hotels/ships is subject to local postal procedures.

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4.Can you take alcohol on tour?

This will depend on alcohol limitations of the country you are visiting. For tours that include a cruise, please enquire as restrictions will vary from cruise line to cruise line. Most hotels will allow you to take your own alcohol into the hotel rooms. On Tauck River Cruising, alcohol can be taken onboard for consumption in your cabin. Back to top

5.Do we have to book for dinners/shows/activities?

Tauck is a very inclusive product and all dinners/shows and activities are pre-organised. During your free time whilst on tour, if you wish to participate in any additional dinners/shows or activities, your Tour Director will be able to assist you in organizing. Back to top

6.Do we have to tip?

Depending on the country you are travelling in, the Tauck director will advise if tipping is necessary. Back to top

7.How can we send gifts to family and friends on tour?

Depending on the type of tour, the length of stay and international postage regulations this may not be possible. Any gifts need to be organised independently by individuals as Tauck World Discovery do not arrange this type of service. Back to top

8.How do I contact the Supplier?

Go to www.tauck.com and click on ‘contact us’. Back to top

9.How long in advance can we book excursions?

The excursions on Tauck tours are all included in the tour, so there is no need to book excursions yourself. Back to top

10.Is there a hair dryer on board / on tour?

This will vary from hotel to hotel and ship to ship. Please enquire with us at time of booking. Back to top

11.What are all the Inclusions in the cost?

To see the inclusions of a Tauck tour, visit www.tauck.com. Back to top

12.What are the Extra charges?

With Tauck, generally extra charges are those of a personal nature. However it is recommended that you refer to www.tauck.com for more information or ask at time of booking. Back to top

13.What currency (money) is used on board the ships / on tour?

All Tauck tours operate on local currency. Back to top

14.What is the dress code?

Smart casual / comfortable. All documentation for Tauck has a description of clothing for your booked tour. Back to top

15.What is the legal drinking age?

This will depend on the country you are visiting. Back to top

16.What is the smoking policy?

As Tauck operate many tours in different locations around the world the policy will vary from tour to tour. Please enquire at time of booking. Back to top

17.What medical assistance is available on board / on tour?

The Tauck Tour Directors are very knowledgeable on the destinations and can assist with Medical requirements ie. hospitals/doctors if they are required. Back to top

18.What power points are used on board / on tour?

Depends on the country. A handy website to assist is www.voltagevalet.com. Back to top

19.What time does the tour begin?

This will depend on the tour; refer to your documentation for further details. Back to top

20.Will my tour director try to sell me optional tours?

Tauck Directors do not sell options or accept commission; this is important to Tauck World Discovery. Be assured that any advice given by the Tauck Directors about price, quality and the destination is provided as a service, based upon their previous experience. Back to top

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