Windstar Groups FAQ

Windstar

Questions

Answers

1.Are there laundry facilities on board?

There is no public laundry onboard Windstar ships. They offer a laundry service (no Dry Cleaning), where your garments are collected by your room steward, and returned to you washed and pressed. You can purchase unlimited laundry packages or pay on a per garment basis.
Back to top

2.Do you have luggage restrictions?

All checked luggage must be tagged with your name, address and phone number. Also attach one of the ship's baggage tags (included with your cruise documents) to each piece of luggage, including carry-on bags and mark your name and cabin number clearly. Windstar will carry as baggage only your personal effects for your wearing, comfort, or convenience during your travel with Windstar. Your baggage needs to be placed in securely constructed and locked suitcases or trunks.
Back to top

3.How many people make up a group?

On Windstar, a booking of 5 or more cabins is considered a group.
Back to top

4.My group wants to dine together. What are the dining options and their capacities?

There are no set dining arrangements onboard Windstar ships, and your group will not have allocated seating. All ships in the fleet have The Restaurant as the main dining venue and Candles as an alternate al fresco dining option. Breakfast and lunch are served on The Verandah, with afternoon tea served on the pool deck on Wind Spirit and Wind Star and in the Compass Rose on the Wind Surf. The Wind Surf has two additional dining options – the reservations only Degrees restaurant and the al fresco Le Marche.

View information regarding dining hours and the capacity of each dining venue.

Back to top

5.What destinations does Windstar travel to?

The Windstar fleet does Caribbean, Costa Rica, the Panama Canal, Europe and transatlantic sailings. View details of the itineraries for each ship.
Back to top

6.What facilities are available for families?

Children, especially toddlers, are not encouraged aboard Windstar. This intimate ship size and unstructured atmosphere are adult in orientation and do not provide for the care, supervision or entertainment of children. Children occupying staterooms as the third person are charged the applicable “third person” rate, which is available on request. Travel for children under 24 months is limited.
Back to top

7.What facilities are available for those with disabilities?

Whilst Windstar seek to accommodate the needs of persons with disability, there are no elevators on the Wind Star and Wind Spirit, nor were the ships originally constructed to be wheelchair accessible. As a result these two ships may be unsuitable for people who rely solely on wheelchairs for transportation. The Wind Surf does have elevators, but the staterooms are not wheelchair accessible. Additionally, there is no elevator access to the ship, and in ports where the ship is required to anchor, guests must be ferried into the port.

Service animals are permitted on board ships if prior arrangements have been made. It is essential that Windstar Cruises is notified of any special medical, physical or other requirements you may have at time of booking.

Back to top

8.What is in my cabin?

Stateroom amenities include:
Queen-size bed, Flat-screen TV and DVD player, Stereo CD/DVD player, telephone with international direct dialling, hair dryer and vanity mirror, terry cloth robes, L’Occitance en Provence toiletries, ample closet and storage space, ocean views, desk, sitting and dining area, safe, mini-bar and refrigerator, Bose docking station, nightly turn-down service and US powerpoint.

In addition to the above, suites also contain:
Additional TV, second bathroom with toiletries, living room, dining room, sliding drapery partition, second writing desk.

Back to top

9.What is the dress code onboard the ship?

The dress code for life onboard is “Casual Elegance”. This suggests that you dress in a stylish, yet comfortable manner as you would dress at an elegant resort. The most appropriate clothing is both light and cool, made of natural fabrics like cotton, silk and linen. For women’s daytime wear it is suggested walking shorts, skirts, sarongs, lightweight tops and cover-ups, with evening wear consisting of sun dresses, pants and informal cocktail attire.

For men’s daytime wear it is suggested that you wear walking/Bermuda shorts, polo shirts, khaki pants, with lightweight trousers and a casual shirt/polo top for the evening. Suits and ties are not required. If your cruise takes you to Monte Carlo, please be aware that most casinos require men to wear both a tie and a jacket.

No shorts, jeans or t-shirts in The Restaurant or Degrees during the evening, with Country Club casual accepted for Le Marche and Candles.
Back to top

10.What is the smoking policy?

Smoking is not permitted in any of the staterooms and public spaces, including all restaurants and corridors. Smoking is permitted in designated smoking areas on the outside decks only.
Back to top

11.What meeting facilities are available for my group onboard the ship?

There are a variety of meeting facilities onboard for groups of various sizes. On the Wind Spirit and Wind Surf, The Verandah and Library are available on request for private meetings and cocktail receptions. On the Wind Surf the Nautilus Centre converts of accommodate up to 50 guests in theatre-style seating. Available equipment includes audio-visual, display boards, photocopying, overhead slide and video projection.

View the capacities of specific meeting venues on each ship

Back to top