Silversea Groups FAQ

Silversea

Questions

Answers

1.Are there laundry facilities on board?

Complete valet services, including laundry, pressing and dry cleaning are available at an additional charge and may be arranged through your Butler. Complimentary self-service laundry facilities are also available.
Back to top

2.Do you have luggage restrictions?

Silversea requests that guests bring only a “reasonable” amount of luggage with them. They also remind guests that airlines often have strict luggage policies that should be followed to avoid hassle.

Silversea will endeavour to deliver your luggage to your room shortly after embarkation, however this may be delayed due to strict customs mandates beyond their control. For this reason, Silversea recommends that you bring all essential items with you in your hand luggage.

Back to top

3.How many people make up a group?

On Silversea, a booking of 5 cabins or more qualifies it as a group booking.
Back to top

4.My group wants to dine together. What are the dining options and their capacities?

Each ship offers a variety of dining venues. The Restaurant operates on an open-seating system, with tables accommodating groups from 2-10 people. Some of the other restaurants are reservations only. If your group is greater than 10 guests, special enquiries must be made if your group would like to be seated together every night.

View general information regarding dining on Silversea or specific information including dining hours and venue capacities.

Back to top

5.What destinations does Silversea travel to?

Silversea ships travel to over 450 ports and visit all 7 Continents each year. Experience a vast selection with the 115-day World Cruise, experience 10 days in the relaxing Mediterranean or board the Silver Explorer on an expedition to Antarctica.

View the different destinations and itineraries for each of Silversea’s ships.

Back to top

6.What facilities are available for families?

Silversea cannot accommodate infants less than six months of age and reserves the right to limit the number of children under three years of age. The ship is adult-orientated, and therefore one children’s counsellor per ship and a limited array of kids' activities will be offered on select voyages with exceptionally large numbers of children.
Back to top

7.What facilities are available for those with disabilities?

Most Silversea ships have wheelchair accessible rooms, located close to elevators. Guests requiring special assistance because of physical disabilities must be accompanied by a non-disabled adult who will be able to assist them during the cruise, transfers, and in the event of an emergency. Guests requiring a wheelchair must provide their own collapsible wheelchair.

We regret that Silversea Expedition holidays (those onboard the Silver Explorer) are not considered suitable for less able passengers as landings and sometimes embarkation are by Zodiacs or tenders. A certain level of agility will be required to board but crew will be in attendance to ensure passenger safety.
Back to top

8.What is included in my suite?

Butler service, champagne upon arrival and replenished as you desire, fresh fruit and flowers, down duvets, fine bed linens, and plush mattresses, spa robe and slippers, spacious walk-in wardrobe and full-length mirror, Italian marble bathroom featuring full-sized bath, flat-screen TVs with complimentary movie channels and film library, daily suite service with nightly turndown, Bvlgari or Ferragamo bath soaps, aromatherapy room scents by renowned Italian perfumer Laura Tonatto, your choice of beverages for your in-suite bar and refrigerator, nine pillow types, writing desk with personalised stationery, all gratuities.

Additional Amenities for Medallion, Silver, Royal, Grand and Owner’s Suites
Special chocolate welcome, afternoon canapés upon request, dinner at Officer’s table.

Additional Amenities for Royal, Grand and Owner’s Suites
Dry cleaning and pressing throughout the voyage, Lavazza or Nespresso coffee machine, dinner for two in Le Champagne, one evening per voyage, four hours of Internet service per suite, per voyage segment, two hours of worldwide phone use from your suite, per voyage segment, complimentary daily newspaper of choice (subject to satellite reception).

Back to top

9.What is the dress code onboard the ship?

Shipboard attire ranges from casual to formal. Casual resort wear is appropriate for daytime, with shoes that are flat or low-heeled for deck activities. Evening attire falls into three categories: casual, informal and formal. On casual evenings, open-neck shirts and trousers are appropriate. On informal evenings, women usually wear dresses or pantsuits, with men wearing jackets (tie optional). On formal evenings, women wear evening gowns or cocktail dresses, with men wearing tuxedos, dinner jackets or dark suits. Guests who would like to dress informally on formal evenings can dine at La Terrazza.

Sailings of 10 days or less typically features two formal nights and four informal nights. Longer voyages generally have three or four formal nights.

Back to top

10.What is the smoking policy?

Most areas onboard are non-smoking. There are specifically designated tables in some bars and lounges and specifically designated outside areas on the open deck where smoking is permitted. Cigar and pipe smoking are only permitted in the Connoisseur’s Corner and in designated outside areas on open Decks 9 and 10 aboard Silver Shadow, Silver Whisper and Silver Spirit and open Deck 9 on Silver Cloud and Silver Wind. As a safety precaution, smoking is not permitted on any guest suite verandah.
Back to top

11.What meeting facilities are available for my group onboard the ship?

There are a variety of meeting space options on Silversea, including the possibility to book out public spaces for private functions. Additionally, all audio-visual equipment is complimentary.

View information regarding meeting spaces on Silversea ships, including venue capacities.

Back to top