Deposit:
To confirm a Silversea cruise reservation, a deposit of 20% of the total cruise fare plus a Travel the World Administration fee of A$110 per person is required within 5 days of booking or sooner, depending on the selected voyage and time of booking. If we do not receive your deposit by the due date the booking will automatically cancel. It is most important that the reservation be made in the full passport name of the guest/s travelling otherwise the booking will not be accepted. Please complete the appropriate Guest Information Form and return with your deposit.
Finals:
Final payment is due in Travel the World’s office no later than 130 days prior to departure. If a booking is made within 130 days of departure then full payment will be due upon booking confirmation. All reservations are subject to cancellation if payments are not received by the due date.
Cancellations:
Once a deposit has been received all cancellations are subject to a Travel the World Administration fee of A$110 per person. In addition the following Silversea penalties will apply:
120 – 91 days prior to departure 15% of the total cruise fare per person
90 – 46 days prior to departure 50% of the total fare per person
45 – 31 days prior to departure 75% of the total fare per person
30 – 0 days prior to departure or Non Appearance at time of sailing 100% of the total fare per person
Note: Terms & Conditions for a Silversea World Cruise and its segments may vary. This does not reflect the cancellation charges if the Rest Assured Programme is taken out.
For services not provided by Silversea, additional cancellation fees may be incurred. Travel Professionals may impose their own fees.
Air Charter Package Cancellations:
Ushuaia & Longyearbyen Charters: Air Charter Packages may only be cancelled upon complete cancellation of the cruise reservation and are 100% non-refundable 60-0 days prior to the sailing date.
Cruise Fare:
Your cruise only fare covers most shipboard services including: suite accommodation, all onboard meals and entertainment, all gratuities aboard ship (except spa), complimentary beverages onboard ship (including select wines, champagnes and spirits) and, on a limited number of select sailings, a special shore event. All fares are quoted in Australian dollars, are per guest and based on double occupancy.
Not included in your cruise-only fare are: optional hotel accommodation, transfers and luggage handling, optional shore excursions, meals ashore or fuel surcharges, meals in Le Champagne and Seishin Restaurant, accommodation whilst ashore, security surcharges, casino gaming, laundry or valet services, purchases from the ship boutiques, childcare services aboard ship or any item or service of a personal nature such as massages, spa treatments, private fitness instruction, hair styling and manicures. Some champagne, premium wine and spirit selections, caviar, cigarettes and cigars are not included in your fare
Single and Third Guests:
A limited number of suites are available for purchase on a single or third guest occupancy basis. The supplement for single occupancy ranges from 25% - 100% above the double occupancy fare. Suites for single and third guests are capacity controlled. Fares and supplements are subject to change without notice based on availability
Fuel, Taxes and Surcharges:
The fare that you pay is determined far in advance of initial departure on the basis of then-existing projections of fuel and other costs. In the event of any significant change in such costs beyond Silversea’s control including, but not limited to increases in the price of fuel, currency fluctuations affecting costs, increases in government taxes or levies, or increases security costs, Silversea reserves the right to surcharge guests to cover such unexpected costs
Dining:
An open-seating policy if dining when, where and with whom you desire, you can be as private or congenial as you desire. Silversea features a variety of dining options on board including The Restaurant (the main dining room), La Terrazza, Saletta (Silver Cloud & Silver Wind), Le Champagne & the Pool Grille (Silver Shadow & Silver Whisper) plus complimentary 24-hour in-suite dining.
Documents:
Cruise Documents will be issued after receipt of final payment and sent approximately 21 days prior to departure of cruise. It is most important that the reservation be made in the full passport name of the guests.
Passports / Visas / Immunisations
Travel the World & Silversea do not provide advice regarding passports and/or visas. However all guests are required to carry a passport usually valid for 6 months after disembarking the ship, and any necessary visas. Please contact your nearest consulate for the most up to date information regarding visas. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use of www.smartraveller.gov.au for advice in these areas.
Minors and Children
Minors under the age of 18 must be accompained by a parent or other responsible adult over the age of 21. Silversea cannot accommodate infants less than one year of age and reserves the right to limit the number of children under three years of age.
Shore Excursions:
Shore Excursions at most ports-of-call will be available to reserve 60days in advance of voyage departure by visiting My Voyage on www.silversea.com as well as offered for purchase on board, subject to availability.
Importand Notice:
The transportation of guests and baggage on Silversea vessels is provided solely by Silversea and is governed by the terms and conditions printed on the Passage Contract. The Passage Contract will be included with guests travel documents, is available upon request, or can be accessed through the website at www.silversea.com This contains complete and important information regarding cancellations, itineraries, Silversea’s liability, health and immigration requirements, and other relevant terms and conditions.
Responsibility:
Travel the World accepts bookings subject to the following conditions –
Travel the World acts as the co-ordinator for all persons taking any service*, and in the making of arrangements for the service. Travel the World does not own, manage, control or operate any component of the delivery of services and all coupons, receipts and tickets are issued subject to the terms and conditions specified by the laws of the country where a service is provided.
Travel the World acts as an agent for the owners contractors and suppliers of services and assume no responsibility for the loss or damage to baggage, property or for injury or illness or death, or for any damages or claims of damage to persons or property, delays, transport failures, strikes, wars & uprisings, or acts of God etc over which we have no control. Clients are strongly advised to insure adequately for the full duration of their travel arrangements in respect of illness or injury death baggage and personal effects.
While Travel the World will use its best endeavours to ensure services* are performed as advertised, reasonable changes in the itinerary may be made without notice where deemed necessary or advisable by Travel the World or the operator. Further, whilst Travel the World will take all reasonable steps to provide enjoyable services*, Travel the World accepts no liability for any loss of enjoyment whatsoever, and howsoever experienced by a passenger.
All matters rising to any service* provided by Travel the World but not in respect of other things governed by the law of the state of New South Wales.
* Service/s refer to all accommodation & hotels or accommodation, cruises, flights, ground transportation / transfers, meals & beverages, shore excursions and tours.
Privacy Policy:
Information collected in the booking process will be treated in accordance with Travel the World’s Privacy Policy. This policy can be found at http://www.traveltheworld.com.au/Privacy-Policy.html.
NB – Please note that these terms and conditions can change without prior notice
For further information, please refer to the Silversea website or brochure