Booking Conditions

Carnival Cruise Lines and Travel the World Terms and Conditions

Deposit

In order to hold space beyond option date, the full deposit amount must be received by Travel the World prior to the expiry date and time of the option as shown on your Travel the World invoice. This amount includes a Travel the World Administration fee of A$110 per person which is deducted from the final balance. If we do not receive your deposit by the due date / time, the booking will automatically cancel. Early Saver fares require immediate deposit.

Final

Final Payment is due at Travel the World’s office 100 days Panama Canal Cruises. For all other destinations, cruise tours and cruises of 10 days or less, final payment is due 90 days prior to departure from Australia. If booking within 90 days of departure full payment will be required upon confirmation.

Cancellations

Travel the World charge an administration fee of A$110 per person on all cancellations. This fee is paid with deposit and deducted from the final balance. In addition the following Carnival Cruise Line cancellation penalties apply:

Cruises	Days prior to departure	Cancellation charge	Exceptions
2,3,4&5 day cruises	Up to 61 days	None	Except for Early Saver fares †
	60 - 30 days	Loss of deposit
	29 - 8 days	50% of total fare
	7 days or less	100% of total fare
6,7,& 8 day cruises	Up to 76 days	None	Except for Early Saver fares †
	75 - 30 days	Loss of deposit
	29 - 8 days	50% of total fare
	7 days or less	100% of total fare
Alaska cruises, cruise tours	Up to 76 days	None	Except for Early Saver fares †
10 day or longer cruises	75 - 46 days	Loss of deposit
	45 - 15 days	50% of total fare
	14 days or less	100% of total fare
Panama Canal Cruises	Up to 91 days	None	Except for Early Saver fares †
	90 - 56 days	loss of deposit
	55 - 15 days	50% of total fare
	14 days or less	100% of toal fare

NB: Total Fare is defined as Cruise Fare, NCF’s (non commissionable fares), Air Fare Supplement (if applicable), transfer services and pre/ports cruise vacation packages.
† Early Saver Fares have a non refundable deposit

Please note: For services not provided by Carnival Cruise Lines, additional cancellation fees may be incurred.
*Travel Professionals may impose their own cancellation fees.

Amendments / Name Changes (excluding Early Saver Fares)

A per person amendment fee will be charged if you request a change in your travel arrangements after the final payment due date. Amendment fees are not charged for stateroom upgrades, unless travel documents need to be reissued. Name changes or additions will be allowed at Carnival’s discretion and are subject to cancellation charges and rate increases.

Early Saver Fares †

Early saver fares are available on selected sailings and not combinable with any other offers. A non-refundable deposit is due immediately and name changes are not permitted. In the unlikely event guest need to make changes outside of standard cancellation fees, service fees will apply. Price protection is not available in the Australian market due to contractual agreements.

Dining

Dining preferences must be requested at the time of booking. No requests are guaranteed. Carnival has introduced ‘Your Time’ dining on selected ships which allows you to dine in the main dining room between 5:45pm & 9:30pm. Guests are seated within 20 minutes on a first come, first serve basis, depending on party size. On all ships, Carnival have 2 set dining times, these can also be requested instead of ‘Your Time’ dining (where applicable).
Early Seating 6:00pm Late Seating 8:15pm

Minor Guests

Guests under the age of 21 years must be accompanied by a parent, grandparent or guardian 25 years or older in the same stateroom. Infants must be at least six (6) months old (12 months old for Transatlantic & Hawaii cruises) to be eligible to travel.

Gratuities

It is a requirement of Carnival Cruise Lines for gratuities to be pre paid for all international travellers. In this respect the applicable per person gratuity charge will be added to your invoice and converted to AUD for payment.

Documentation

Cruise documents will be emailed within 30 days prior to departure of the cruise, as long as final payment has been received. Welcome Aboard information will be included, which contains a wealth of information about the Carnival Cruise.

Fun Pass

Carnival Cruise Lines are required to provide a final departure manifest to the US Department of Homeland Security. To comply clients must register in advance by completing the Carnival Fun Pass. By completing the fun pass prior to departure this will also allow clients to ‘fast track’ through a documentation verification process at embarkation. To complete, go to www.carnival.com

Passports / Visas / Immunisations

 Travel the World & Carnival Cruise Lines do not provide advice regarding passports and/or visas. However all guests are required to carry a passport usually valid for 6 months after the return flight home, and any necessary visas. Please contact your nearest consulate for the most up to date information regarding visas. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use of www.smartraveller.gov.au for advice in these areas.

Guarantee Staterooms

When booking a GUARANTEED (TBA / GUAR) stateroom, guests are guaranteed a cabin available within the category booked. For example, passengers booking a guarantee oceanview stateroom are guaranteed a cabin with an ocean view. The cabin may be located on any passenger deck of the ship, but you will be guaranteed    AT LEAST the category for which you paid, or a higher category which could be on any passenger deck. You will receive your cabin assignment when you check in for your cruise. Please note that in the event of an upgrade, oceanview cabins may be obstructed.

Responsibility

Travel the World accepts bookings subject to the following conditions –

Travel the World acts as the co-ordinator for all persons taking any service*, and in the making of arrangements for the service. Travel the World does not own, manage, control or operate any component of the delivery of services and all coupons, receipts and tickets are issued subject to the terms and conditions specified by the laws of the country where a service is provided.

Travel the World only as an agent for the owners contractors and suppliers of services and assume no responsibility for the loss or damage to baggage, property or for injury or illness or death, or for any damages or claims of damage to persons or property, delays, transport failures, strikes, wars & uprisings, or acts of God etc over which we have no control. Clients are strongly advised to insure adequately for the full duration of their travel arrangements in respect of illness or injury death baggage and personal effects.

While Travel the World will use its best endeavours to ensure services* are performed as advertised, reasonable changes in the itinerary may be made without notice where deemed necessary or advisable by Travel the World or the operator. Further, whilst Travel the World will take all reasonable steps to provide enjoyable services*, Travel the World accepts no liability for any loss of enjoyment whatsoever, and howsoever experienced by a passenger. All matters rising to any service* provided by Travel the World but not in respect of other things governed by the law of the state of New South Wales.

* Service/s refer to all accommodation & hotels or accommodation, cruises, flights, ground transportation / transfers, meals & beverages, shore excursions and tours.

Privacy Policy

Information collected in the booking process will be treated in accordance with Travel the World’s Privacy Policy. This policy can be found at http://www.traveltheworld.com.au/Privacy-Policy.html

NB – Please note that these terms and conditions can change without prior notice.
For further information, please refer to the Carnival Cruise Lines brochure.